Delivery

We will continue to ship online purchases to your door.

DELIVERY:

1. The delivery fees normally start from $89 depending on the distance.
2. The purchased goods will be normally delivered between approximately 10am and 6pm from Monday to Saturday or on the agreed delivery date after the full payment is made.
3. You will be informed of delivery date one day in advance if the specific delivery date is not booked or confirmed while placing orders.

PICK UP IN STORE

Customers are always welcome to pick up their purchases, and an appointment is essential!
We strongly recommend you make an appointment with us. Giving us 1, 2 or more days' notice makes all the difference.
1. Choose ‘pick up in store’ when checkout.
2. Select the place where you want to pick up the goods.
3. Select the date. MT Wellington can start from the next day. Wairau Park & Manukau Showroom need to start after three working days.
4. Fill in your contact information. Our staff will contact you to confirm the pick up time.
5. Please bring the shopping invoice when you come to the warehouse.

TIPS:

1. Normally the delivery is to your door only. Extra fees will be charged for express/same-day delivery, carrying goods upstairs or into the lifts, assembly, cardboard collection and disassembly of old furniture upon requests. Costs may vary between $40~$100 per item and per level of staircase according to the size and weight of the purchased products.
2. Please understand, when a particular day has been selected for delivery of your items, we can only confirm the delivery day, and the rough time frame. Our delivery team will call the customer before delivery. No responsibility will be taken for unavoidable delays.
3. If customers fail to accept the goods when delivery arrives, re-delivery fees may be charged depending on the distance.
4. Any damages in transit should be reported to the carrier and store within 24 hours after receiving.