FAQ

No sorry, we ONLY ship within NZ at the moment. All currency indicated is in NZD.

At the moment, we accept Visa, MasterCard, POLi, and Afterpay payments on all orders on Joryhenley website.

Your payment is fully protected by SSL technology which provide you a more secured shopping environment. We also provide After pay as other payment options to ensure your best convenience experience when trading with us.

Once your order has been placed, you will receive an email notification from us (Joryhenley), same goes for when your payment has been processed. You will receive an email confirmation as well upon the products' shipping for your own reference.
What if I did not get an order confirmation email? A confirmation email is sent right away after you place your order. If you are not able to see it in your mail, we suggest you to check your junk/spam folder as the email may be blocked occasionally. If you are still not able to see the mail, please kindly email us at web@joryhenley.co.nz

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.  web@joryhenley.co.nz

You may have exclusive access to our latest products and promotions available on our website. We might send you a surprise birthday gift as well on your special day! Who knows... come join us now!

In order to avoid delays of order processing, please
- Ensure your phone number and email address provided are correct and reachable
- Be ready to present your Photo ID with your corresponding credit card on site upon pick up
- Understand that we may require your photo ID and your signature as reference if you are making the purchase or to pick up an order on behalf of someone else.