Policy of Warranty

  • Warranty is applied to and varied from different products. The warranty of mattress is as specified on the product description.


  • Please check the goods received carefully, report any defect found WITHIN 48 hours after receiving. Non-structural defects such as scratches or loose stitches reported after 48 hours are NOT covered by warranty.


  • Warranty does NOT apply to the products sold as clearance, floor stock, repaired products, or products that have a defect where this has been drawn to the customer’s attention BEFORE the purchase of the product.


  • Warranty does NOT apply to products that have been stored, assembled or installed incorrectly, used inappropriately, abused, misused, altered, or cleaned using the wrong cleaning methods or cleaning products.


  • Warranty does NOT cover normal wear and tear, cuts or scratches, or damage caused by impacts or accidents.


  • Warranty does NOT apply if the product has been placed outdoors or in a humid environment except the outdoor furniture.


  • Warranty does NOT cover consequential or incidental damage.